Frequently Asked Questions
Please read our FAQ before sending us a message.
Return policy: You can return all or part of your order within 14 calendar days of receipt. We will exchange or give you a refund upon your request. Please email or call us for returns.
$6.95 flat rate for online orders below $85. Free shipping over $85.00 Please check for occasional specials during the year when we have free shipping for any order.
We accept Visa, Mastercard, American Express and Paypal.
We ship orders same or next day. We ship by Priority mail ( example: 1 business day in California and up to 3 or 4 business days for the East Coast).
Totally secure. We do not view your credit card info.
We process your order within the same or next day. Usually the same day.
Yes. Every order receives an invoice by email. You will also receive a packing slip in the box with the order.
Send us an email
Main Phone: (818) 780-6819
Thank you for your interest in Fleurs de France!
Office: 18341 Sherman Way Suite 204, Reseda, California, USA, 91335
(Reseda is in Los Angeles County)